Updated July 21
To our guests, team members and partners in the community,
As we have made our way through the last several months, we have seen incredible support from you, our partners, and our communities. Thank you with all our hearts. And thank you to our teams for their hard work, commitment and ongoing focus on practicing the stringent wellness and cleanliness protocols we’ve put in place to mitigate the spread of COVID-19. It’s because our team has kept their focus that we have been able to act quickly, safely, and effectively when a team member has tested positive for COVID-19. We understand that due to the amount of community spread of COVID-19 in the communities we operate, we are likely to experience a situation in which one of our team members tests positive. Following CDC guidelines which includes such things as identifying high risk exposure individuals (within 6 feet for 15 continuous minutes), we may need to require team members to isolate themselves away from the restaurant and/or get tested. As a result, there may be times when it’s necessary for us to close or adjust our operating hours at a restaurant due to staff availability. In this case, we will keep our guests informed via our website at tacodeli.com/safety.
Meanwhile, we are continuing to keep our rigorous COVID-19 safety protocol updated as new information is published by the CDC or our local and state authorities. For our team members, that includes:
As a guest, you can expect:
After a team member tests positive for COVID-19, that entire restaurant will undergo a comprehensive deep clean using products specifically approved by the EPA for COVID-19. We will continue to follow the guidelines provided by the CDC and local officials and will reopen once the space has been sanitized and we are able to staff the restaurant with team members that have either not been exposed or have all tested negative for COVID-19. We will also continue to implement the same strict cleaning and safety protocols that are in place across all our locations, including scheduled sanitization of surfaces with cleaning products specifically approved by the EPA for COVID-19, the use of gloves and masks by all our team members, temperature checks of all team members prior to commencing their shift, and contactless pick-up.
We love and appreciate being part of the communities in which we operate, and we will continue to place the well-being of our team members, our guests and our communities above all else. Thank you again for your continued loyalty and support. We will continue to update this page as we evaluate and evolve our approach.
Roberto Espinosa and Eric Wilkerson, Co-CEOs